Setup Assistance
Getting a new device out of the box, connected, and ready for its first use — without the guesswork.
Support
Steady help, from setup to the small things.
When a device is not behaving, the goal is simple: a clear path back to a calm, working setup. Here is how we can help.
Setup
Connection Troubleshooting
Working through the reasons a device will not connect or hold a steady connection to your network.
Device Replacement Guidance
Practical guidance when a device is aging or no longer keeping up with how you actually watch.
Remote and Accessory Help
Pairing remotes, sorting out accessories, and making the everyday controls behave the way you expect.
Basic Home Entertainment Configuration
Arranging inputs, sources, and settings so the right thing appears on the right screen.
General Product Questions
Straightforward answers about connected devices so you can make a comfortable, informed choice.
Support Request
Tell Us What You’re Setting Up.
Share a few details about your device and what you need, and we will follow up using your preferred contact method. Prefer to talk? Call us directly and we’ll take it from there.
- Response
- By phone or email
- Coverage
- Taunton, MA